User Guide
User Guide
About the product
Click the magnifying glass at the top to open the search window and search by product name.
Narrow down from the category characters on the menu screen.
The posted product image is a sample. The actual product may differ depending on the screen of your PC and smartphone.
In addition, due to changes in product specifications, the product name, size, color, design, quantity, package, etc. may differ from the description.
We cannot answer inquiries such as checking the condition of used products.
As this is a used product, as a general rule, flyers such as obi, postcards, application tickets, benefits, leaflets, and catalogs are not included.
Please note that we cannot accept returns due to the presence or absence of these items.
The battery that comes with the unused product is for testing. The battery may run out over time.
We cannot guarantee even if the battery is dead.
Batteries are not included in second-hand goods even if they are listed as batteries in the accessories.
The prices, shipping costs, and campaign details of the products posted on this site are subject to change without notice.
About your order
Please be sure to check the privacy policy before using this online shop and place an order after agreeing to all of them.
In principle, we cannot accept changes or cancellations of order details. Please be careful about order details.
We will always send you an "order confirmation" email after you place your order.
If you place an order by bank transfer, we will then send you a "Transfer Information" email.
If you do not receive it, the following may be the cause.
Please make sure that your email address is correct. Please order again with the correct address.
If you have a mobile email address, it may be set to prevent spam.
Please order again with an email address other than docomo.ezweb.softbannk.vodafone.au.
Alternatively, set "toyplanet.jp" to the receivable domain and place an order again.
Please contact each mobile phone company for the setting method.
If you do not contact us within 7 days or if you cannot confirm the transfer, we will cancel it.
・ Credit card ･ ･ ･ Please use the statement issued by the card company.
・ Bank transfer ... Please use the payment receipt at the time of transfer.
・ Cash on delivery payment ・ ・ ・ Please use the receipt issued by the delivery company.
How to order products
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1.Select the desired product.
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2.Press the "Add to Cart" button. The shopping cart will be displayed.
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3.If you have a designated delivery date, please select it.
Check the displayed contents of the shopping cart and press the "Proceed to order screen" button. -
4.If you have not registered as a member, check the items to be confirmed when purchasing and click the "Agree" button.
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5.Enter the orderer information.
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6.Specify the payment method. (If you pay by credit card, enter the card information.)
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7.Confirm the order details and press the "Confirm order details" button.
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8.The order is complete.
You can apply for shopping on this site 24 hours a day.
Payment method
You can pay with the following cards.
Credit cards issued overseas cannot be used.
Payment has not been made at the time of receiving your order.
First, check the stock at the store.
Settlement will start once the inventory is confirmed.
If you order more than one and even one is out of stock, we will cancel it once.
We will email you an invoice only for in-stock items.
If you like the contents of the invoice, please reply by e-mail.
After that, payment will start.
If you cancel the contents of the invoice, please reply to that effect.
Please transfer to our designated account.
After ordering, we will send you a "Transfer Information" email containing the total payment amount and the designated bank account number, in addition to the "Order Confirmation" email.
Please make the transfer to the designated account within 7 days of receiving the "Transfer Information" email.
If payment cannot be confirmed by the deadline, the order will be cancelled.
Customers are responsible for the transfer fee.
Payment cannot be confirmed on bank holidays such as Saturdays, Sundays, holidays, and the year-end and New Year holidays.
If the name you registered when ordering is different from the transfer name, please contact us in advance by e-mail.
You will be required to pay the price in cash when you receive the item.
A handling fee of 440 yen (tax included) will be charged.
This payment method is in preparation. Currently not available.
Please select a convenience store when ordering, and pay the price at the selected convenience store using the payment slip number included in the order completion email sent by us. After confirming payment at our company, please pay the price. Move on to the procedure for shipping products.
It can be used for orders up to 50,000 yen including tax (including shipping and handling).
You can pay at the following convenience stores in Japan.
▶ Seven-Eleven
▶ Lawson
▶ Seicomart
▶ Family Mart
▶ Circle K Thanks
▶ Daily Yamazaki Yamazaki Daily Store
▶ Ministop
A flat fee of 550 yen (tax included) will be charged for each order.
Please pay within 7 days of completing your order. After the payment deadline, your order will be automatically canceled without prior notice to you.
Notes on payment
The displayed price of the product does not include tax. Consumption tax will be charged separately.
Please pay within 7 days after the "Transfer Information" email is sent.
* It will be canceled after 7 days.
C.O.D. will be paid by cash on delivery.
We take great care in shipping products, but we are not responsible for any secondary reasons such as delays.
about shipping cost
If it is less than 10,000 yen (excluding tax)
The shipping fee varies depending on the size of the product.
Areas other than Okinawa
| 20 size | 350 yen |
| 60 size | 900 yen |
| 80 size | 1100 yen |
| 100 size | 1300 yen |
| 120 size | 1,500 yen |
| 140 size | 1800 yen |
| 160 size | 2000 yen |
* Price includes tax
Okinawa region
| 20 size | 350 yen |
| 60 size | 1400 yen |
| 80 size | 2000 yen |
| 100 size | 2500 Yen |
| 120 size | 3000 yen |
| 140 size | 3600 yen |
| 160 size | 4200 yen |
* Price includes tax
If the payment method is cash on delivery, a cash on delivery fee of 440 yen will be charged separately.
For 10,000 yen (excluding tax) or more
Free shipping if the total amount of the purchased items is 10,000 yen (excluding tax) or more. * Excluding Okinawa
If the payment method is cash on delivery, a cash on delivery fee of 440 yen will be charged separately.
A handling fee of 440 yen (tax included) will be charged regardless of the total number of items purchased.
If the exchange amount is 50,000 yen or more, the stamp price will be required according to the amount.
The cash on delivery amount for one payment is up to 300,000 yen.
Regarding delivery
We will ship within 3 days after payment or payment is confirmed.
In the case of C.O.D., we will ship within 3 days after confirming your order.
We will contact you by e-mail.
The carrier shall be designated by the Company.
Courier service (Yamato Transport)
Out-of-form mail (Japan Post)
About the designation
In the case of credit card payment and C.O.D., it is possible to specify the delivery date.
If there is no designation, we will deliver it at the fastest rate.
* Even card payment cannot be specified in the case of out-of-form mail.
You can choose the delivery date from the order cart page 4 days ahead.
* The time cannot be specified.
It will be packed according to the product size (tea envelope, cardboard, etc.).
The product is wrapped in cushion material, and the gap is filled with newspaper etc. and packed.
The contents of your luggage are not visible.
※ Some, there is a case to send as a box.
Please understand.
Cardboard also uses used recycled products for the global environment.
The goods column of the slip is toys, models, miscellaneous goods, office equipment, etc. Product titles will not be specified.
※ There is a case to pack without wrapping in cushion materials, such as products that can not be partially wrapped, junk goods, etc.
If you order more than one product, we will bundle it as much as possible.
In addition, we will judge whether or not it can be bundled.
Cancellations, Returns and Exchanges
Basically, we cannot accept order cancellations, so please choose carefully when ordering.
In the following cases, we will cancel your order.
If we send you a "Transfer Information" email and you do not receive a payment within 7 days.
When it is determined that the customer information (name, address, telephone number, etc.) of the orderer and the delivery party is incomplete.
If you are those who cannot contact the orderer and the delivery address.
Cancellations after the product has been shipped or refunds after the product has been delivered will only be possible if you contact us within 7 days of the arrival of the product.
If the product is defective or different from the ordered product, we will refund the product price, postage, fee (*1) paid by the customer in full. At the time of return, we will ask you to collect the collection procedure at our store.
※1 C.O.D. fee, convenience store payment fee
In the case of returns at your convenience (wrong order, do not like the product, etc.), only the product price will be refunded by bank transfer. * The postage at the time of return and the transfer fee at the time of refund will be borne by the customer. Please choose carefully when ordering.
Products that have passed more than 7 days since the arrival of the product.
Products that have been damaged, damaged, or missing under the customer.
In addition, products that clearly state that they cannot be returned on the product introduction page. Junk goods
Color and scratches cannot be returned or canceled because they vary depending on the display model and resolution.
Refunds will be made according to the payment method within 3 days of arrival of the returned goods.
For credit settlement, we will refund it as it is via your payment method.
Other refund methods for settlement are not accepted, but only by bank transfer.
Refunds cannot be paid for batteries associated with product use.