Privacy policy

For the Planet Co., Ltd. (hereinafter the Company) fully recognizes its social mission for the protection of all personal information handled by the Company in its business operations, and complies with laws and regulations concerning the protection of the rights of the entire information, appropriate management of personal information, and laws and regulations concerning personal information.

1. Definition of personal information
"Personal information" means information about a specific living individual that can identify a specific individual by descriptions contained in such information, such as name, date of birth, telephone number, e-mail address, and images.

2.Acquisition of personal information
We will identify the purpose of use as much as possible and acquire personal information by appropriate means. When obtaining the information, it is assumed that the customer's consent or notification and publication of the handling policy will be implemented.
Purpose of acquisition of personal information
Personal information such as customer's name, address, telephone number, date of birth, gender, e-mail address, account number, and information such as transaction status with the Company will be used for the following purposes.

To provide services such as sales, returns, exchanges, payment settlement processing, and delivery of products (including records such as sales history and correspondence history)

・ Identity verification at the time of application for home delivery purchase service

・ Shipment of goods in home delivery purchase service, settlement of product price, contact of assessment result, transfer of purchase price, identification and storage based on used goods sales law, related after-sales service

・ Business related to the sale and purchase of products and communication necessary for the execution of these products

Registration for various services, campaigns, etc.

・ Application and participation in prizes and events

Responding to questionnaires

・ Creation of statistical data for marketing and sales and purchase promotion


3.Providing personal information to third parties
We will not disclose or provide your personal information to third parties except in the following cases.

・ When consent is received from the customer

・ When disclosure is legally requested by laws and regulations, police, courts, or other government agencies

・ When it is necessary to protect important interests such as human life and property

When it is particularly necessary to improve public health or promote the sound development of children

・When entrusting the handling of personal information to a subcontractor that has concluded a confidentiality agreement regarding personal information to the extent necessary to achieve the purpose of use disclosed to customers


4.Management of personal information
We will comply with laws and internal regulations concerning customers' personal information and pay close attention to the handling. We will strive to appropriately manage your personal information so that it is not lost, falsified, leaked, diverted, or destroyed due to unauthorized access from a third party.

5.Disclosure, correction, suspension of use and deletion of personal information
If a customer wishes to disclose, correct, etc. his/her personal information, we will respond within a reasonable range. For inquiries and corrections, please contact the following contact. In addition, when disclosing information, we will request confirmation of the identity and the actual cost separately.

For inquiries regarding the handling of personal information, please contact:
For the Planet Co., Ltd. Headquarters
TEL 027-329-7707
FAX 027-386-9910

About other matters

1. Use of cookies
Cookies are used to make browsing this site more convenient when you visit this website, and do not infringe on your privacy. In addition, it will not adversely affect your computer. It is also possible to refuse to receive cookies by setting an Internet browsing software (browser), but in that case, browsing this site may be partially hindered. Please contact the software manufacturer for instructions on how to set up your browser.

2. About access logs
The access log includes the domain name, IP address, browser type, number of accesses, etc. of the person who accessed it, but does not contain personally identifiable information. Access logs are used as statistical data and are not linked to your personal information.

3.Handling of personal information such as linked parties
We can't be held responsible for your personal information on other websites linked from our site. Regarding the handling of personal information at the linked destination, please check the contents such as the personal information handling standards at the linked destination yourself.

4. Revisions
In the future, if we consider it necessary due to changes in laws and regulations, etc., we may revise all or part of this content. The revised terms shall take effect from the time they are uploaded to our site.